Meet the Team Behind Pinchbeck Watches

Four People, One Watch

A Pinchbeck watch doesn't come from one person.

There are four of us, and we all look at the business from a slightly different angle.

Paul started Pinchbeck with Jason. Jason designs the watches. Rob assembles them at the bench. Emily looks after the stories, the images and the people who find us.

We don't always see things in quite the same way.

That's probably a good thing.

Paul wants people to be happy

Paul has been at the heart of Pinchbeck since the beginning.

He cares about the watches, the business and the history behind the name, but perhaps more than anything, he cares about people.

He wants customers to be happy.

That sounds simple, and it is.

If someone has chosen to spend their money on a Pinchbeck, Paul wants them to feel good about that decision. He wants the watch to be right, the experience to be right and the person on the other end of the phone to feel looked after.

It's one of the things that has stayed constant as the business has grown.

Jason sees colour everywhere

Jason designs the watches, and if you spend enough time around him, you realise that colour is rarely just colour.

It's something to think about.

A particular shade of blue.

The exact green that works against a dial.

A thread on a leather strap.

The difference between something being almost right and actually right.

His design work is about proportion and restraint too, but colour is where he can really get stuck.

Sometimes for quite a long time.

That's part of why the Watchmaker's Specials have become such an interesting outlet for the workshop. They give Jason and the team somewhere to follow an idea a little further.

Rob likes it when everything works

Rob is the person at the bench.

Every Pinchbeck watch is assembled, regulated and tested in our Lincoln workshop.

And Rob likes it when everything goes right.

Which, as he will tell you, doesn't always happen.

There are tiny things to adjust. Things that don't quite sit as they should. Regulation to work through. Checks to make. Then checks again.

But when everything comes together and the watch is running as it should, that's the bit he enjoys.

The moment when you can look at the watch on the bench and think, yes, that's right.

Emily sees the story

I like the pictures.

A photograph can sometimes tell you something that a paragraph can't.

A watch on the bench.

Jason looking at a colour.

Rob working at the bench.

Paul answering the phone.

The workshop halfway through a job.

The little details that would otherwise disappear into an ordinary working day.

My job is to notice those things and share them.

Because the Pinchbeck story isn't just about the finished watches.

It's about the people making them, the ideas behind them and all the small moments that happen along the way.

Four people, one watch, Pinchbeck Watchmakers

We have very different jobs.

We don't all notice the same things.

Paul is thinking about the customer.

Jason is thinking about the design.

Rob is thinking about whether the watch is behaving itself.

I'm thinking about how to photograph it.

But eventually, all those things meet.

A watch leaves the workshop.

Someone puts it on their wrist.

And all four of us have had a part in getting it there.

That's what makes Pinchbeck feel like a team.

Not that we all do the same thing.

Quite the opposite.

We each see something different.

And somehow, it becomes one watch.