Whether you're looking for a new strap, routine servicing, a repair or simply some advice, we're here long after your watch leaves the workshop.
Because owning a watch should be every bit as considered as buying one.
Accessories
SMALL DETAILS. BIG DIFFERENCE.
The right strap can completely change how a watch feels on the wrist.
We offer a range of accessories and replacement straps selected to complement the collection and help you get more from your watch over time. Whether you're refreshing a familiar favourite or looking for a different look altogether, we're always happy to advise.
SMALL DETAILS. BIG DIFFERENCE.
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Leather straps
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Replacement straps
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Gift presentation options
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Selected watch accessories
Servicing & Repairs
GOOD WATCHES NEED LOOKING AFTER.
Like any mechanical object, a watch benefits from occasional maintenance.
Regular servicing helps ensure reliability, accuracy and long-term performance, allowing your watch to continue doing what it was designed to do for years to come.
If your watch requires attention, we'll assess the issue and advise on the most appropriate solution.
Whether it's a routine service, repair, replacement part or general workshop support, we're here to help.
Warranty & Support
BUILT WITH CONFIDENCE
Every new Pinchbeck watch includes a two-year warranty covering manufacturing defects.
Should an issue arise, you'll deal directly with the team rather than a call centre or third-party service provider.
Because we built the watch, we're usually best placed to help.
If you're unsure whether a repair falls under warranty, simply get in touch and we'll talk you through the options.
Recommended Care
A FEW SIMPLE HABITS CAN MAKE A DIFFERENCE.
A well-looked-after watch will often provide decades of reliable service.
To help keep your watch performing at its best, we recommend:
• Avoid exposing your watch to strong magnetic fields where possible.
• Ensure the crown is fully secured after adjusting the time or date.
• Store your watch somewhere dry when not being worn.
• Avoid unnecessary impacts or shocks.
• Arrange periodic servicing to maintain long-term performance.
Most importantly, wear it.
Watches tend to enjoy being part of daily life.
Frequently Asked Questions
HOW OFTEN SHOULD I SERVICE MY WATCH?
Most mechanical watches benefit from servicing every three to five years, depending on use and conditions.
CAN YOU REPAIR OLDER PINCHBECK WATCHES?
Yes. We regularly support owners of older Pinchbeck models and archived collections.
DO YOU OFFER REPLACEMENT STRAPS?
Yes. A range of replacement straps and accessories is available.
MY WATCH HAS STOPPED. WHAT SHOULD I DO?
Get in touch with the team and we'll advise on the most appropriate next steps.
IS MY WATCH COVERED BY WARRANTY?
All new Pinchbeck watches include a two-year warranty covering manufacturing defects.
CAN YOU SERVICE WATCHES OUTSIDE OF WARRANTY?
Yes. We regularly service watches both inside and outside of their warranty period.
Looking for Something Else?
Still Need Help?
Whether you have a question about your watch, would like advice on servicing or simply want to speak to someone from the workshop, we'd be pleased to hear from you.
When you contact Pinchbeck, you're speaking directly to the people who know the watches best.
The best collaborations don't start with a product.
They start with a conversation.
Still Need Help?
Whether you have a question about your watch, would like advice on servicing or simply want to speak to someone from the workshop, we'd be pleased to hear from you.
When you contact Pinchbeck, you're speaking directly to the people who know the watches best.