NOVUM

Shipping to UK via Royal Mail / USA via Fed Ex

ROW via Fed Ex

After a watch has been tested and is keeping time it is package securely in a Leather pouch, Pinchbeck branded box, padded outer box and sent via RM FeX. A signature is always required.

*Our quoted prices include 20% UK VAT, which is not chargeable on watches delivered to countries outside the UK; however, you may have to pay local import duty or other taxes. We recommend that you check before ordering, as we cannot accept any liability for such charges.

Klarna payments offer a highly flexible and convenient way to purchase your new Pinchbeck watch, enabling you to spread the cost of your watch over time without incurring any interest charges. Purchasing your new Pinchbeck watch using Klarna gives you the option to select from payment plans such as Pay in 3 instalments or Pay Later, giving you the freedom to manage your finances comfortably while enjoying the elegance and precision of Harold Pinchbeck's meticulously crafted timepieces. This seamless and secure payment method significantly enhances the checkout process by providing instant approval decisions, ensuring that buying a luxury watch is both effortless and easily accessible.

Available payment options include:

Pay Later: Settle the full amount within 30 days of purchase with no added interest or fees.

Pay in 3: Spread the cost over three equal instalments, paid every 30 days, with no interest.

Pay in 6/24 (Longer-Term Financing): Extend payments over 6 to 24 months with fixed, low-interest rates available.

Direct Debit: Automatic payments from your bank account as per your chosen Klarna plan.

Klarna App: Manage and adjust payment plans conveniently through the Klarna app.

Choose your Pinchbeck watch and the options you would like, then follow the checkout process as usual. You will then be presented with the option of choosing Klarna as your preferred payment method at checkout, and thereafter your preferred payment plan.

Returns are accepted after 30 days on non-bespoke orders.

If your Pinchbeck watch fails to work, or to keep good time, because of manufacturing defect within two years of purchase from new, we will repair it free of charge upon receipt at our Lincoln address. Tanner Bates leather straps, being made from organic material, are guaranteed by us for one year.

The warranty will become invalid if the watch is opened by anyone other than ourselves.

The costs of delivery to our premises, and of return shipping and duties payable outside the UK, are not covered. Please email us before returning a watch from outside the UK. We cannot accept any responsibility for import tax or duty on items returned from outside the UK, and it is very important that any paperwork or labelling is clearly marked 'watch returned for repair and re-export’.

Special terms apply to watches with bespoke features, as these are made to individual specification. The 30 day guarantee of satisfaction does not apply, and orders are accepted on this condition (they do, of course, carry our normal 2 year warranty). However, we will, of course, work to ensure your complete satisfaction in the unlikely event that you are not completely happy with your watch as delivered.